Terms & Conditions

Terms and Conditions

Last Updated: 

About Us 

Welcome to lulumedical.com (hereinafter, the “website”), a website operated and owned by LuLu Sexual Medicine, PLLC (hereinafter, “company”, “we” or “us”). Lulumedical.com offers telemedicine and in-person consultations on a variety of sexual and reproductive health problems. You may visit the website to discover more about our service options. The term “you” or “your” refers to the user or viewer of our website. 

Your use of this website shall be governed by and under these terms and conditions (“terms”) and therefore it’s imperative that you review and understand these terms carefully. Your use of this website and our services imply that you have carefully read and understood these terms and that you consent to be governed by them. We also reserve our right to change these terms of our website and your continued use of our website or our services shall imply your continued consent to be governed by the updated terms. You may refer to the latest version of these terms from the “Last Updated”section on the top left corner above. 

If you do not agree with these terms, we recommend that you do not use our website or our services. 

Website Use and Content

The words, design, layout, graphics, photos, images, information, materials, documents, data, and databases accessible on or through this website (collectively, the "content") are our property and are protected via copyrights and trademarks under the relevant intellectual property laws applicable for the time being in force in the United States.

The website is intended for the use that is stated above in the “About Us” section. Your use of this website shall only be for lawful purposes within the stated context of our intended and acceptable use of this website. We shall always remain the sole interpreter of this website’s intended and acceptable use. 

We hereby grants users a limited, terminable, non-exclusive right to access and use the site solely for personal use. These rights authorize you to view and download a single copy of the material in the website solely for your personal and non-commercial use, as a privilege. This right can be terminated or suspended by us for any reason and at any time we deem fit, in our sole discretion. 

You represent and warrant not to use this website in a manner that goes against and is in a breach of or prohibited by these terms or the applicable law for the time being in force. You shall be responsible to comply with these terms and ensure your use of this website remains in complete adherence to them.

Age Representation 

By accessing or using this Website and its Content, you represent and warrant that you are at least 18 years old and that you accept and will abide by these terms. Registration by, use of, or access to the website and its content by anyone under the age of 18 is prohibited, unauthorized, and in violation of these terms. 

Licensed Use 

Unless otherwise specified, this website and its content are owned by us and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. If you view, purchase, or access any of our website's content, you will be regarded as our Licensee. For the avoidance of doubt, you are granted a personal, non-commercial license that is revocable, nontransferable, and limited to you alone.

A pre-condition to using our licensed content is that you agree; 

a. That you will not copy, duplicate, or pilfer content from our website. You acknowledge that any use of our website or its content in violation of these terms and the limited license we grant you herein constitutes theft, and we reserve the right to prosecute theft to the fullest extent of the law.

b. That you shall agree not to develop, support or use devices, software, scripts, robots, or any other means or processes (including but not limited to crawlers, browser plugins and add-ons, or any other technology) to scrape content from us, with an exception to an internet search engine making the information searchable by users, upon a condition that you display only minimal snippets of each of our webpage to your users. 

c. That you may occasionally download and/or print one copy of individual pages of the website or its content for your personal, noncommercial use, provided that you give us full attribution and credit by name, keep intact all copyright, trademark, and other proprietary notices, and, if used electronically, include a link back to the Website page from which the content was obtained.

d. That you may never use, copy, adapt, insinuate, or represent that our website or its content is yours or that you created it. By downloading, publishing, or otherwise using our website content for personal use, you do not acquire any ownership rights; it remains our property.

e. That before using any of our website content for your own commercial purposes or before distributing it to others, you must obtain our written permission. This means that you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, market, create derivative works, exploit, or distribute any website content in any manner or medium (including via email, a website link, or other electronic means), as doing so constitutes theft of our work.

f. That we grant you a limited license to use our website and its content solely for your own personal, non-commercial use, unless we grant you written permission to do so.

As a Licensee, you understand and acknowledge that this website and its content have been developed or obtained by us through the investment of significant time, effort, and expense, and that this website and its content are our valuable, special, and unique assets that must be safeguarded against improper and unauthorized use. We make it abundantly clear that you may not use this website or its content in a way that infringes on our rights or is not authorized by us. We reserve all rights not expressly granted in these terms or any express written license.

*Any request for written permission to use our Content, or any other intellectual property or property belonging to us, should be made BEFORE you wish to use the content by filling out the "Contact Us" form on this website, or by sending an email to support@lulumedical.com

Your use of our social media

By posting or submitting any content including comments, posts, photos, images, videos, or other contributions, on or through our website or our social media channels such as Instagram, Facebook, TikTok, LinkedIn or any other similar platform, you represent that you are the author/creator of such content and that you are at least 18 years old.

You also grant us and anyone authorized by us the right to identify you by name, email address, or screen name as the author of any of your comments, posts, photos, images, videos, or other contributions. You acknowledge that we have the right, but not the obligation, to use any contributions you make and that we may choose to discontinue using such contributions on our website or in our content for any reason at any time. 

Use Disclaimers 

(a) Personal Responsibility & Assumption of Risk. As a Licensee, you agree to use your own discretion when interacting with our website and its content, and that you do so at your own risk. You acknowledge and agree that you assume all risks and that no results are guaranteed in any way in relation to this website and/or any of its content. This website and its content exist solely to provide you with the knowledge and resources you need to make your own decisions. You are solely liable for your actions, decisions, and outcomes based on your use, misuse, or non-use of this website or any of its content.

(b) No Liability. Our website and its content are for informational and educational purposes only. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our website and its content, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other website participant or user, including you.

(c) Medical Disclaimer. This website and its content should in no way be construed or relied upon as medical or mental/physical health advice. This information is not intended to replace professional medical advice, diagnosis, or treatment provided by your own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, licensed dietitian or nutritionist, member of the clergy, or other licensed or registered health care professional. Do not disregard professional medical advice or delay in seeking it because of something you've read on our site. If you wish to speak with medical experts, you may schedule an appointment with us and we will put you in touch with one of our licensed medical professionals. Do not discontinue any medications without first consulting your doctor, nurse practitioner, physician assistant, mental health provider, or other qualified health professional. Immediately contact your own health care provider if you have or suspect you have a medical or mental health condition. 

(d) Website provided to you “as-is”. NO WARRANTIES ARE MADE REGARDING OUR WEBSITE OR ITS CONTENT. YOU AGREE THAT OUR WEBSITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SITE OR ITS CONTENT WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE SITE, CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR WEBSITE OR ITS CONTENT OR THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

(e) Errors & Omissions. We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the content or information on our website. We have made every effort to provide you with the most accurate and current information; however, due to the nature of scientific research, we cannot be held responsible or accountable for the accuracy of our content. We assume no responsibility for any errors or omissions on the website, its content, or in any other information linked to or referenced by the website. You agree that, to the maximum extent permitted by law, such information may contain inaccuracies or errors.

Your Conduct 

You agree not to use our website or its content in a manner that causes or is likely to cause the website, its content, or access to them to be interrupted, damaged, or impeded in any way. You acknowledge that you are solely responsible for all electronic communications and content sent from your computer to this website's content and to us. You agree to be financially responsible for all purchases made through the website or its content by you or someone acting on your behalf. You agree to use the website and its content only for lawful, noncommercial purposes and not for speculative, false, fraudulent, or illegal purposes.

In the event of misconduct, we reserve the right, in our sole discretion, to refuse or terminate your access to the website and its content, in whole or in part, at any time and without prior notice. In the event of cancellation or termination, you are no longer permitted to access the website or its content. Even after termination by you or us, the restrictions imposed on you in these terms and conditions with regard to the website and its content will continue to apply, both now and in the future. 

Privacy & Confidentiality 

Any patient or user information received by us is privileged and shall not be disclosed except as required or permitted by law. Any disclosure made without your written permission shall be made according to applicable legal requirements and federal and state laws, rules and regulations. This provision shall survive the termination or expiration of your relationship with us. You may also refer to our “Privacy Policy” to understand that data and information that we collect from you, how we use it and your rights under the applicable law. 

Indemnification & Limitation of Liability 

Indemnification. You agree to defend, indemnify, and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or relating to our website, its content, or your breach of any of these terms. 

Limitation of Liability. We are not responsible or liable in any way for the information or materials you request or receive through or on our website or its content. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition, or issue, or otherwise, resulting from the actions or omissions of anyone or any business affiliated with us, including our owners, employees, agents, joint venture partners, contractors, vendors, or otherwise. We do not assume liability for any owners, employees, agents, joint venture partners, contractors, vendors, affiliates, or anyone else involved in the provision of our website or its content, in any form or location. We assume no responsibility if you use our website, its content, or any other information provided by us or affiliated with us.

Contact Us. If you have any questions or concerns, or if you would like to get in touch with us please feel free to contact us via email at support@lulumedical.com